🚨 24/7 Emergency Dispatch
Water Damage Restoration & Full Rebuild — One Team, Start to Finish
Standing in water? We dispatch certified crews across the greater Charlotte metro and surrounding Carolinas. Unlike 'tear-out only' franchises, we stop the damage and handle the entire rebuild with one dedicated team. We bill your insurance directly.
- Top-Rated Local Experts
- 60-Min Response Goal
- Licensed, Insured & IICRC
- Direct Insurance Billing
Water Moves Fast. We Move Faster.
Every hour you wait, the damage gets worse and costs more to fix.
Do not wait for mold. Call now and we can be there today.
What Waiting Costs You
Water damage is a chain reaction. The longer it sits, the more of your home it takes.
- In Minutes
Water Spreads Fast
Water soaks into carpet, furniture, and walls. It wicks up drywall like a sponge and ruins paint and baseboards right away.
- Within 24 Hours
Floors Start to Buckle
Drywall gets soft and falls apart. Wood floors warp and cup. A musty smell fills the house as materials start to break down.
- Within 48 Hours
Mold Starts Growing
Mold grows behind walls and under floors. The air becomes unhealthy to breathe. Cleanup costs go up fast at this point.
- Within 60 Minutes
We Are at Your Door
Our local crew arrives with truck-mounted extractors, dehumidifiers, and thermal cameras to stop the damage before it spreads.
Swipe to see the full timeline →
The faster we start, the more we save. Call now — we're here 24/7.
Call Now: (980) 277-3700What to Expect from Start to Finish
One project manager handles your entire job. Here is how it works from the first call to the final walkthrough.
- 1
You Call, We Dispatch
Call our 24/7 line. A local crew heads to your property right away. Our goal is to be on site within 60 minutes anywhere in our service area.
- 2
We Inspect and Map the Moisture
Our technicians use thermal cameras and moisture meters to find every wet area, even behind walls and under floors. We document everything from the start.
FLIR thermal imaging — we pinpoint hidden moisture other companies miss
- 3
Water Removal and Structural Drying
We pull the water out fast with commercial extractors, then place air movers and dehumidifiers to dry the structure. We treat surfaces with antimicrobial solution to stop mold before it starts.
- 4
Daily Moisture Checks and Documentation
We log everything with photos and moisture readings your insurance company needs to process the claim. You get updates every step of the way.
- 5
Full Rebuild and Final Walkthrough
We rebuild drywall, paint, trim, cabinets, and flooring. The same project manager stays with your job until the final walkthrough is done and you are happy with the result.
One team. One project manager. One phone call.
Call Now: (980) 277-3700Water Damage, Mold, Rebuild. We Do It All.
Most companies only dry your home. We dry it, clean it, and rebuild it. One contractor from start to finish.
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Water Removal and Drying
24/7 water extraction with truck-mounted equipment. We set up dehumidifiers and air movers to dry walls, floors, and subfloors completely.
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Flood and Storm Damage
Fast response for flooding from storms, broken pipes, or appliance leaks. We pump out the water, dry the structure, and protect your belongings.
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Sewage Cleanup
Sewage backups are a health hazard. We safely remove the waste, sanitize the area, and treat affected materials so your home is safe again.
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Mold Removal
If mold is growing, we contain the area, remove the mold safely, and run HEPA air scrubbers to clean the air. We fix the source so it does not come back.
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Full Home Rebuild
Once your home is dry, our crew puts it back together. New drywall, paint, trim, cabinets, flooring, and subfloors. We handle the entire rebuild.
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Basement Flooding
Water in your basement can ruin the foundation and everything stored down there. We pump it out, dry the space, and repair the damage.
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What Our Customers Say
Real reviews from homeowners, property managers, and HOAs in the Fort Mill and Charlotte area.
- Burst Pipe
Recently bought a house and things started going wrong immediately — broken pipe and roof leak, you name it. Our experience with Zach and CPR has been phenomenal. Constant and clear communication, detailed explanation of the work, and a great breakdown of costs. These are the guys you want. 10/10.
- Duct Cleaning
I had mold in my vents and HVAC. Another company quoted me $18,000 to gut my attic and replace all the air ducts. Willie Bowman came over right away, surveyed every duct, and told me I didn't need to do all that. The crew cleaned every duct, the HVAC, and the dryer vent. Very professional, very friendly — and I saved thousands of dollars.
- Water Damage
I recently dealt with water damage in my home, and I can't express how grateful I am for the incredible service. The technicians arrived promptly, explained the entire process, and worked diligently to remove the water and dry the affected areas. They were respectful of my home and left it clean and tidy. My home is back to normal — I highly recommend them.
- Insurance Handled
Water line leak. Insurance tried to deny it, but Carolina Pro Restoration refused to stop mitigation and kept communicating with the desk manager and supervisor. End result: mitigation completed and reconstruction flawless!
- Crawl Space
Our crawlspace was a damp nightmare until Zach from Carolina Pro Restoration came out. He installed a vapor barrier that actually stayed put (unlike our last attempt), and even pointed out a few spots where moisture was sneaking in. Super knowledgeable and didn't upsell us on stuff we didn't need. Thank you!
- Flood Cleanup
I never leave reviews, but Carolina Pro Restoration is literally the best hands down. We came home from vacation to find our downstairs flooded. My husband found Carolina Pro and they showed up in what seemed like minutes. Zach and his crew are the best — I highly recommend them.
Why Homeowners Choose CPR Over the Competition
Most companies rip out your wet drywall and leave you to find your own painters, carpenters, and flooring guys. With CPR, you make one phone call and deal with one project manager. We handle everything.
| What you get | Others | CPR |
|---|---|---|
| Emergency water extraction | ||
| Structural drying with daily monitoring | Varies | |
| Drywall, paint, trim & flooring rebuild | ||
| IICRC certified technicians | Varies | |
| Thermal imaging on every job | ||
| Direct insurance billing (Xactimate) | Varies | |
| One dedicated project manager | ||
| Licensed in SC and NC | Varies | |
| Locally owned & operated | Varies |
One local crew — from the first call to the final coat of paint
We answer our own phone 24/7 and dispatch our own IICRC-certified technicians. Water removal, drying, mold, and the full rebuild — all handled by one team. No franchise call center, no subcontractor runaround.
We Handle Your Insurance
We use Xactimate, the same software your insurance company uses, so there are no surprises and no delays on your claim.
- We take all the damage photos
- We send daily moisture reports
- We write the estimate in Xactimate
- We talk to the adjuster for you
- We bill them directly so you pay nothing out of pocket for covered work
Water Damage Restoration FAQs
Clear answers for homeowners in the greater Charlotte metro and surrounding Carolinas.
-
Do you handle the rebuild after water damage or just the drying?
Yes. Carolina Pro Restoration handles both. We do the emergency water removal, structural drying, and moisture monitoring. Then our own crew rebuilds everything we removed. That includes drywall, paint, trim, cabinets, flooring, and subfloors. You use one contractor from start to finish. -
How fast can you get to my house?
We are open 24 hours a day, 7 days a week. Our crew is based out of Fort Mill, SC and responds across a 20-mile radius including York County and the greater Charlotte area. Visit our service area pages for response times to your specific location. -
Do you bill my homeowners insurance directly?
Yes. We work with all major insurance companies. We document the damage with photos and daily moisture readings, write the estimate in Xactimate (the same software your adjuster uses), and bill your insurance directly. You do not have to pay out of pocket for covered work. -
What should I do right now if a pipe bursts or my house is flooding?
First, find your main water shut-off valve and turn off the water. If it is safe, turn off electricity to the wet rooms at the breaker box. Do not walk through standing water near electrical outlets. Then call us right away at (980) 277-3700. We will dispatch a crew immediately. -
How long does the drying process take after water damage?
It depends on how much water entered the home, what materials were affected, and how fast we start. Most homes take 3 to 5 days of monitored drying. We check moisture levels every day and move equipment as things dry. We do not stop until the structure is verified dry. -
Will mold grow after water damage?
Mold can start growing within 48 hours if wet materials are not dried properly. That is why fast water removal and professional drying are so important. If mold is already present, we contain the area, remove the mold safely, and clean the air with HEPA scrubbers. -
Do I need to hire a separate contractor to fix my walls and floors?
No. That is what makes us different from most restoration companies. We dry your home and then our own crew rebuilds it. New drywall, paint, trim, flooring, cabinets, and subfloors. One project manager handles the whole job so you do not have to juggle multiple contractors. -
How much does water damage restoration cost?
The cost depends on the size of the affected area, the type of water, and how much material needs to be removed and rebuilt. Most homeowners insurance policies cover water damage from sudden events like burst pipes and appliance leaks. We provide a free on-site assessment and handle the insurance paperwork for you.
Still have a question? Our team is on call 24/7.
Call Now: (980) 277-3700Locally Owned. Serving the Greater Charlotte Metro.
We are not a distant call center. We are locally owned and based right here in York County with crews across the region.
Fast Response Across the Region
Our trucks reach most of York County and south Charlotte in under an hour.
We Proudly Serve
- Fort Mill, SC
- Charlotte, NC
- Rock Hill, SC
- Pineville, NC
- Indian Land, SC
- Ballantyne, NC
- Tega Cay, SC
- Clover, SC
Carolina Pro Restoration LLC
3650 Centre Circle, Suite I, Fort Mill, SC 29715 (980) 277-3700Water Damage Right Now? We Are Ready.
Request a Free Inspection
Fill out this short form and our team will call you back fast. For emergencies, call us directly — we pick up 24/7.
24/7 Emergency Response (980) 277-3700- No cost for the on-site inspection
- We respond to form requests within 30 minutes
- No pressure, no obligation
- We bring all the equipment on the first visit
- Safe practices for families and pets
Request a Free Assessment
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