Charlotte Area's Best Restoration Company
About Carolina Pro Restoration
One local team from the first phone call to the final coat of paint — licensed in SC & NC, IICRC certified, and answering 24/7.
Who We Are
Locally Owned. Fort Mill Based. Serving the Greater Charlotte Metro.
We're Carolina Pro Restoration LLC — the team our customers call CPR. We're headquartered at 3650 Centre Circle, Suite I, right here in Fort Mill, South Carolina, and most of our crew lives in the same York County and south Charlotte neighborhoods we work in every day.
We started this company because we saw the same problem over and over: a family has a water emergency, a franchise company shows up to rip out the wet drywall, and then leaves the homeowner to find their own painter, their own flooring guy, and their own contractor to put the house back together. Three companies, three schedules, three invoices, nobody in charge.
We do it differently. One phone call, one project manager, one team from the moment we pull the water out to the moment we finish the final coat of paint. We handle the emergency extraction, the structural drying, the mold prevention, and the full rebuild — and we document everything in Xactimate so your insurance claim moves fast with no surprises.
We're licensed in South Carolina and North Carolina (SC License #70177448), IICRC certified for water restoration and mold remediation, and we answer our own phone 24 hours a day, 7 days a week, including holidays. When you call (980) 277-3700, you get our Fort Mill team — not a call center, not a franchise switchboard, not another company with a similar name.
The CPR Difference
Why Homeowners Trust Us With the Whole Job
Most restoration companies only do the emergency part. We handle everything — and we're accountable for the result.
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One Team, Start to Finish
One phone call, one project manager, one crew — from emergency extraction to the final coat of paint.
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Licensed in SC & NC
Fully licensed and insured in both states. SC License #70177448.
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IICRC Certified
Certified for water restoration and mold remediation, following industry standards on every job.
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24/7 Local Answer
We answer our own phone around the clock — our Fort Mill team, never a call center or franchise switchboard.
What Our Customers Say
Real reviews from homeowners, property managers, and HOAs in the Fort Mill and Charlotte area.
- Burst Pipe
Recently bought a house and things started going wrong immediately — broken pipe and roof leak, you name it. Our experience with Zach and CPR has been phenomenal. Constant and clear communication, detailed explanation of the work, and a great breakdown of costs. These are the guys you want. 10/10.
- Duct Cleaning
I had mold in my vents and HVAC. Another company quoted me $18,000 to gut my attic and replace all the air ducts. Willie Bowman came over right away, surveyed every duct, and told me I didn't need to do all that. The crew cleaned every duct, the HVAC, and the dryer vent. Very professional, very friendly — and I saved thousands of dollars.
- Water Damage
I recently dealt with water damage in my home, and I can't express how grateful I am for the incredible service. The technicians arrived promptly, explained the entire process, and worked diligently to remove the water and dry the affected areas. They were respectful of my home and left it clean and tidy. My home is back to normal — I highly recommend them.
- Insurance Handled
Water line leak. Insurance tried to deny it, but Carolina Pro Restoration refused to stop mitigation and kept communicating with the desk manager and supervisor. End result: mitigation completed and reconstruction flawless!
- Crawl Space
Our crawlspace was a damp nightmare until Zach from Carolina Pro Restoration came out. He installed a vapor barrier that actually stayed put (unlike our last attempt), and even pointed out a few spots where moisture was sneaking in. Super knowledgeable and didn't upsell us on stuff we didn't need. Thank you!
- Flood Cleanup
I never leave reviews, but Carolina Pro Restoration is literally the best hands down. We came home from vacation to find our downstairs flooded. My husband found Carolina Pro and they showed up in what seemed like minutes. Zach and his crew are the best — I highly recommend them.
We Respond Across the Charlotte Metro and Carolinas
Based in Fort Mill, SC, with crews across York County and the south Charlotte area. Pick your city below for local details.
Fast Response Across the Region
Our trucks reach most of York County and south Charlotte in under an hour.
We Proudly Serve
- Fort Mill, SC
- Rock Hill, SC
- Tega Cay, SC
- Indian Land, SC
- Charlotte, NC
- Pineville, NC
- Waxhaw, NC
- Ballantyne, NC
Carolina Pro Restoration LLC
3650 Centre Circle, Suite I, Fort Mill, SC 29715 (980) 277-3700Have a Water Damage Emergency? We're Ready 24/7.
Get in Touch With Our Fort Mill Team
Water won't wait, and neither do we. Call or text for a fast response, or send us the details and we'll get right back to you.
24/7 Emergency Response (980) 277-3700- We answer 24/7 and respond fast
- Free on-site assessment
- We bill your insurance directly
- IICRC certified, licensed in SC & NC
- One crew from cleanup to rebuild
Request a Free Assessment
No cost, no pressure. We'll get right back to you.