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Charlotte Water Damage? We're Your SouthPark to NoDa Emergency Team

24/7 Emergency Flood & Water Damage Response

24/7 Emergency Response in  Charlotte

Emergency Water Damage Restoration in Charlotte


Expert Help: 980-277-3700

Why choose us for your Charlotte provider?

  • 24/7 Emergency Response
  • 100% Guaranteed Results
  • A+ Rating w/ Better Business Bureau
  • 5-Star Rated on Yelp & Google
  • Fully Licensed, Insured, & IICRC Certified
  • We Work with Your Insurance
  • Trustworthy, Responsive, & Professional

Carolina Pro Restoration Proudly Serves Charlotte

When water damage strikes your Charlotte home , you need neighbors who understand the Queen City. Whether you're dealing with storm flooding in Ballantyne after those sudden summer downpours or a burst pipe in a historic Dilworth home, our locally owned team has seen it all. We've been protecting Charlotte homes since 2005, and we know exactly how our humid climate and aging infrastructure create unique water damage challenges.

Living here, you know how fast our weather changes. One minute it's sunny in SouthPark, the next you're dealing with flash flooding near Freedom Park. That's why we station crews throughout Charlotte for rapid response - typically 15-20 minutes to Uptown, 10-15 minutes to Myers Park, and we're always available 24/7 for emergencies.

We work closely with Charlotte Water to understand our city's infrastructure challenges. From the older pipes in Plaza Midwood to new construction issues in Steele Creek, we're familiar with every neighborhood's quirks. Our team also stays updated on local weather patterns through WBTV Weather to anticipate flooding risks. The City of Charlotte Storm Water Services provides excellent resources for homeowners, and we're proud members of the Charlotte Chamber because supporting local matters.

Common Water Damage Issues in Charlotte

Charlotte homeowners face water damage challenges year-round, but each neighborhood has its own trouble spots. In Myers Park and Eastover, those beautiful old trees can damage roofs during storms, leading to serious water damage that requires immediate attention. Meanwhile, newer developments in Ballantyne and Steele Creek often experience basement flooding due to rapid construction and changing drainage patterns.

The University City area sees frequent issues with burst pipes in apartment complexes and older homes, especially during our occasional winter freezes. NoDa and Plaza Midwood, with their charming older homes, often need crawlspace waterproofing to prevent moisture problems that can lead to mold growth.

South End's rapid development means construction-related water damage is common - we're often called for commercial restoration in those new mixed-use buildings. And throughout Charlotte, from Cotswold to Madison Park, our unpredictable thunderstorms can overwhelm gutters and cause emergency flooding situations.

If you're near the Catawba River in west Charlotte or along the creeks in east Charlotte, you know flooding isn't just a possibility - it's something to actively prepare for. That's why we offer preventive waterproofing services to stop problems before they start. Learn what other Charlotte neighbors say about our service.

Charlotte Neighborhoods We Service

Fast Response Times Across Charlotte:
Uptown/South End: 15-20 minutes - serving Bank of America tower to the Rail Trail
Myers Park/Dilworth/Elizabeth: 10-15 minutes - your historic neighborhood specialists
SouthPark/Cotswold/Madison Park: 10-15 minutes - protecting Charlotte's finest homes
Ballantyne/Providence/Piper Glen: 20-25 minutes - covering south Charlotte completely
Plaza Midwood/NoDa/Villa Heights: 10-15 minutes - we know these unique neighborhoods
University City/Highland Creek: 15-20 minutes - serving UNCC area and beyond
Steele Creek/Whitehall: 20-25 minutes - growing with west Charlotte
Belmont/Optimist Park: 15 minutes - established neighborhood experts

We're not just another restoration company - we're your Charlotte neighbors. From storm damage during hurricane season to frozen pipe emergencies in January, we understand Charlotte's unique challenges. Our locally owned company has helped thousands of families from Mint Hill to Mountain Island.

When the next thunderstorm rolls through Carowinds or flooding hits the Whitewater Center area, remember we're already here in Charlotte, ready to help. Check our complete service area coverage for all neighborhoods, or contact us immediately if you need help now.

All Carolina Pro Services

Nearby Towns: Huntersville, Cornelius, Davidson, Matthews, Mint Hill, Pineville, Fort Mill, Gastonia, Concord, Monroe, Rock Hill, Indian Trail, Ballantyne, Lake Norman

Contact Us for Water Damage, Waterproofing, and Mold Remediation in Charlotte

What to Expect from Carolina Pro Restoration

We’ve served Charlotte and surrounding areas.  Our skilled technicians handle your home with care.

For flood and water damage restoration services in Charlotte, our dedicated team strives to deliver guaranteed results. We are on standby at all times, ensuring prompt care during emergencies, available 24/7 to cater to your needs.

Experiencing water damage in Charlotte?  Carolina Pro Restoration is your local solution for fast, reliable restoration. Our IICRC-certified technicians are available 24/7 to assess the damage, extract water, and thoroughly dry your property. We use advanced techniques and equipment to prevent mold growth and restore your home or business to its pre-loss condition. Call us now at 980-277-3700 for immediate assistance."

All Carolina Pro Services
We Keep You Informed Every Step of the Way

Navigating water damage can be a taxing ordeal, especially when uncertainties arise. This is why we are dedicated to delivering transparent communication to our clients every step of the way. It is your right to stay informed and aware during these challenging times.

We’ll Work with Your Insurance Company

Not excited about dealing with your insurance company? Let us lend a hand. With more than 25 years of expertise, we excel at managing water damage claims in the Charlotte, Fort Mill and Charlotte region. We will even liaise directly with your insurance provider to spare you time and hassle.

We’re Here to Answer Questions & Keep You Prepared

We strongly emphasize the importance of our water damage restoration company being a valuable resource in assisting you to anticipate such situations in the future. While our technicians are at your property, don’t hesitate to inquire about any concerns you may have. They are more than willing to provide insights on preventing water damage, offering advice on disaster preparedness, and giving practical recommendations as needed.


Need Water Damage or Mold Help Immediately in Charlotte?

Call us 24/7: 980-277-3700


Our Water Damage Restoration Clean-Up Process

When it comes to flood and water damage restoration in Charlotte, each scenario is unique, with processes tailored to individual cases. With a wealth of experience in the restoration industry, our team has encountered every challenge. Over the years, our skilled technicians have honed their ability to accurately assess and address each situation. Following precise steps and utilizing cutting-edge industry technology and tools, we guarantee swift restoration of your property to its original state.

Keeping you safe in Charlotte is key

Ensuring your health and safety is a top priority for us. During our assessment of your property's damage, we may recommend removing and properly disposing of certain materials. We will employ cleaning products containing antimicrobial agents to fully restore affected areas. In some cases, depending on the water type and severity of damage, it may be essential to dispose of specific items. Before any disposal takes place, we will consult you on the assessment findings, guide you through the process, and inform you beforehand about any items that may need to be discarded.

Some items may require replacement, such as drywall and insulation. Our water damage restoration specialists will assess the areas and times for material replacement to bring your property back to its original condition.

We will also inspect for mold due to its thriving nature in damp settings. Following the damage assessment, we will guide you through the necessary steps and discuss the required actions. Additionally, our team will advise on preventive measures to prevent its recurrence post-restoration.

The Insurance Claims Process

When your Charlotte property is unexpectedly damaged by flooding, you're already dealing with a lot. Adding the task of coordinating with an insurance company only increases the pressure.

Moreover, it's likely unnecessary to point out that the company will attempt to minimize their payout. This can be justifiable in some cases, like if you neglected to repair a faulty sump pump promptly and suffered water damage as a result. However, there are situations where these issues could be open to discussion.

We understand that dealing with insurance claims can be quite a hassle. Rest assured, we will collaborate closely with your insurer to alleviate this burdensome and tedious task for you.

What Our Customers Say

Real reviews from satisfied customers who trusted Carolina Pro Restoration with their water damage emergencies

Absolutely 1000% pick these guys. Recently bought a house and naturally things started going wrong immediately after, broken pipe and roof leak, you name it. Accidentally connected with Zack at CPR after the first guy ghosted us and I'm so happy he did. Our experience with Zach and CPR has been phenomenal. Constant and clear communication, detailed explanation on the work being done, and a great breakdown on the costs. These are the guys you want. 10/10, highly recommend.
Quick, professional, and reliable. Had a mold remediation done in my basement and was impressed by how well the team contained the area. No spores got into the rest of the house, and they even followed up a week later to ensure everything was holding up. I've dealt with a few restoration companies in the past, these guys are hands down the most thorough. 10/10!
I can't express how grateful I am for the incredible service provided by Carolina Pro Restoration. From the moment I contacted them, their team was professional, responsive, and genuinely caring. The technicians arrived promptly and assessed the damage with thoroughness and expertise. They explained the entire process, used advanced equipment and techniques, and worked diligently to prevent any further damage. They were communicative, respectful of my home, and left the space clean and tidy. Thanks to Carolina Pro Restoration, my home is back to normal. I highly recommend their services to anyone facing water damage issues.

Comprehensive Property Services in Charlotte

We offer a full suite of restoration services to meet the needs of Charlotte residents and businesses, including:



Need Help Immediately in Charlotte?

Call us 24/7: 980-277-3700